By Oke Peter
Pretoria – Nissan Africa has recognised its top-performing dealerships across sub-Saharan Africa at the 2024 Nissan NIMA Ignition Awards, celebrating excellence in customer service, product support, and operational performance.
Among the standout winners were Anciens Comptoirs Ries of Djibouti, awarded Small National Sales Company of the Year, Motus Zambia, recognised as the Medium National Sales Company of the Year, and Japan Motors in Ghana, honoured as the Large National Sales Company of the Year.
The Nissan NIMA Ignition Awards spotlight dealers that have gone above and beyond in delivering the brand’s promise of quality, innovation, and customer-centric service. These awards are distinct from those presented in Nissan North Africa and Nissan South Africa, specifically acknowledging achievements across other regions of the continent.
“Our extensive dealer network forms the backbone of our operations in all 54 African countries where Nissan is present,” said Jordi Vila, President of Nissan Africa. “They are the face of the brand, committed to delivering reliable, accessible, and innovative mobility solutions, wherever our customers are.”
Vila emphasized that these accolades reaffirm Nissan Africa’s long-term commitment to the continent, as it seeks continued growth supported by a robust dealer network and a versatile product range. This includes popular models such as the Nissan NAVARA, Nissan X-TRAIL, Nissan MAGNITE, and Nissan PATROL.
“Africa is one of the world’s youngest and fastest-growing regions, with a rapidly expanding middle class,” Vila added. “Mobility is a key driver of this growth, and we are confident that, with the right partners, Nissan will continue to thrive and grow its footprint across the continent.”
Nissan is also deepening its investment in local product development to ensure offerings remain relevant and aspirational for African consumers.
Winners of the 2024 Nissan NIMA Ignition Awards
Customer Satisfaction – Sales
•Motorcare Limited – Uganda
Customer Satisfaction – Service
•Motorcare Limited – Uganda*
Customer Satisfaction – Overall
•Motorcare Limited – Uganda
Aftersales NSC of the Year
•Small: Anciens Comptoirs Ries – Djibouti
•Medium: Japan Motors – Mali
•Large: Japan Motors Trading Company – Ghana
Sales NSC of the Year
•Small: Anciens Comptoirs Ries – Djibouti
• Medium: Japan Motors – Togo
•Large: Japan Motors Trading Company – Ghana